Coaching for Results

Coaching is an effective management practice that builds employee commitment, improves knowledge and skills, and increases productivity. Coaching for Results provides the knowledge and skills to be a more effective coach. The course addresses how to develop people, provide feedback, and make coaching an ongoing practice in the workplace.

Course Outline: Module 1: Introduction to Coaching

Coaching is a powerful management practice for helping your employees reach their full potential. During this module, we define coaching and explore the rewards it offers. We also discuss sources of coaching and where to spend your coaching time.

Module 2: The Coaching Process

Every person you coach and every coaching situation is unique. The process that you use to coach, however, should remain fundamentally the same. During this module, we introduce a step-by-step coaching process that can be applied to different situations.

Module 3: Coaching Success Factors

What makes great coaches “great”? Effective coaches consistently apply specific skills and techniques during the coaching process. During this module, we explore a variety of coaching and feedback skills to ensure that you are an effective coach.

Module 4: Coaching Back on the Job

We practice the coaching process and the coaching success factors to help build confidence and contribute to your success as a coach. We discuss potential obstacles along with strategies to overcome them. We also identify important next steps for implementing coaching in your workplace.

Performance Outcomes:

  • Understand how coaching can impact employee productivity, satisfaction, and retention.
  • Apply a proven step-by-step coaching process in a variety of coaching situations.
  • Provide effective feedback.
  • Use the coaching success factors that will make coaching more productive for both the coach and person being coached.
  • Apply the coaching skills back on the job.

Course Length:

One day

Includes:

Participant materials and development tools

Instructor-Led Courses

StarQuest's instructor-led courses are interactive, challenging and effective, incorporating a variety of learning tools that bring life and richness to the classroom setting.

The following outlines the core topic areas for our leadership, management and sales curriculum. All courses are customized for your organization and are delivered on-site by professional facilitators.