Performance Coaching

The Developmental Coaching Learning Track is a four-course series focused on how to provide coaching and feedback to direct reports.

Coaching is a powerful management practice for helping your employees reach their full potential. During this interactive course, we define coaching, and explore the rewards it offers. We also discuss sources of coaching, and where to spend your coaching time.

Every person you coach and every coaching situation is unique. The process that you use to coach, however, should remain fundamentally the same. During this course, we introduce a step-by-step coaching process that can be applied to different coaching situations.

What makes great coaches “great”? Effective coaches consistently apply specific skills and techniques during the coaching process. During this course, we explore a variety of coaching and feedback skills to ensure that you are an effective coach.

Applying the coaching process and coaching success factors will help build confidence and contribute to your success as a coach. During this course, we identify obstacles that impede coaching and outline strategies to implement coaching back on the job.

Skills Addressed:

• Coaching and providing effective feedback
• Fostering open communication
• Motivating others to own their development
• Driving for results
• Planning for performance
• Developing others
• Establishing plans

Duration of each course:

25 minutes

Duration of learning track:

Approximately 2 hours

Reinforcement Materials:

• Learning Track Workbook for Students
• Review and Reinforcement Guide for Managers